FAQs
We currently partner with Royal Mail for shipping all of our products
We offer standard delivery (approximately 2-5 working days) and next day delivery which is normally delivered within the next working day
Once you've placed your order, you will receive an email with a tracking number on your order confirmation email. If you don't receive your confirmation email, please contact us at info@alexanderlinn.co.uk
Unfortunately not at present, but we are hoping to ship worldwide in the very near future!
We accept all major debit and credit cards.
We always hope you are 100% satisfied with your Alexander Linn candle however if you are unhappy for whatever reason please email us at info@alexanderlinn.co.uk and we will do our best to ensure the issue is resolved as quickly as possible
There are lots of ways to take care of your candles. Read more on our Candle & Crystal Care guide
Our 220g candles will burn for approximately 45 hours
We hand pour every candle from our studio in Scotland. Each crystal is placed by hand before being shipped directly from our studio to your home.
Each one hand poured using 100% soy wax, luxury phthalate- free fragrance oils. All our candles are vegan and cruelty free. Each crystal carefully placed by hand. Please be aware the appearance of each candle is unique! As a result they may differ slightly from the pictures on our website.
Yes. We offer stockists the opportunity to stock our candles. If you are interested in working with Alexander Linn however big or small please email us at info@alexanderlinn.co.uk and we will do all we can to assist you.